First and foremost, thank you.


If anything ever goes wrong - please contact us immediately.  We will send you a box to send us your product, and hook you up with either a new product or service your existing.  Please note that this is only for defects - we can't help everyone who lets their hungry Golden Retriever have a go.


Remember that these products are made by hand from start to finish.  We work very hard to get things done as quickly as possible, but will never compromise the quality of your product to be able to ship it a couple days early.  So please be patient.  These are pieces of art that you will be able to use for the rest of your life.